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Responsible Gaming
Gamble for entertainment
Gambling involves risk and outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can predict a winning result. Previous results do not influence future outcomes, and a win is never owed because you have experienced a losing run. Treat every wager as entertainment and only gamble with money you can afford to lose.
Before you play, consider whether gambling is appropriate for you. You must meet the applicable legal age requirement and comply with the laws that apply to you. Do not gamble if you are underage, if gambling is prohibited where you are located, or if you are affected by alcohol, medication or other substances that may affect your judgement.
Set a plan before playing
- Decide how much money you can spend and how long you intend to play.
- Treat your gambling budget as an entertainment expense, not an investment.
- Avoid using money needed for rent, bills, food, education, savings or other essential costs.
- Do not borrow money, use credit or sell personal items to fund gambling.
- Take regular breaks and stop when your planned session or budget has ended.
- Keep gambling separate from financial responsibilities and important decisions.
A limit is most effective when it is set before you begin. It can be harder to make sensible decisions after a win, a loss or a long session. Consider keeping a personal record of deposits, wagers, wins and losses so you have a clear view of your gambling activity over time.
Recognising risky gambling
Gambling can become difficult to control for some people. Risk can increase when gambling is used to escape problems, change your mood or recover money that has already been lost. Chasing losses means continuing or increasing wagers in an attempt to get back to an earlier position. This can lead to larger losses and more financial or personal stress.
Possible warning signs
- Spending more time or money gambling than you planned.
- Trying to win back losses by placing larger or more frequent bets.
- Feeling restless, irritable or anxious when you cannot gamble.
- Hiding gambling activity, losses or transactions from family and friends.
- Borrowing money or using essential funds to continue playing.
- Neglecting work, study, relationships, sleep or other responsibilities.
- Thinking about gambling most of the time or finding it difficult to stop.
- Gambling to cope with sadness, stress, loneliness or other difficult feelings.
- Feeling guilt or regret after gambling, but continuing despite those feelings.
One warning sign may be enough to pause and review your gambling. You do not need to wait for a serious problem before taking action. Stop playing, review your limits and consider speaking with someone you trust or a qualified support service. Asking for help is a practical and responsible step.
Keep gambling in perspective
Gambling outcomes are random, and a loss cannot be changed by placing another bet. Do not regard near misses, bonus features or winning periods as evidence that a larger win is about to happen. Avoid making decisions based on luck, instinct or the belief that you are due a result. If gambling stops feeling enjoyable or manageable, take a break or stop altogether.
Tools to help you stay in control
Ozluxe96 Casino may make responsible gambling controls available through your account or customer support channels. The tools that are available can help you manage how much you deposit, how long you play or whether you can access gambling services. Review the relevant account information and terms before using a control, as restrictions may apply.
Consider using these controls
- Deposit limits that restrict the amount you can add during a selected period.
- Wagering or spending limits that help you manage the amount you use for play.
- Time reminders or session limits that prompt you to review how long you have played.
- Temporary breaks when you want time away from gambling without closing your account permanently.
- Self-exclusion when you need to prevent access to gambling for a chosen period or longer.
- Account activity and transaction information to help you monitor your behaviour.
Choose limits that reflect your actual budget, rather than an amount you hope you will spend. A limit should not be increased to recover losses or continue after your planned budget has been used. If a control does not feel sufficient, stop playing and consider self-exclusion or independent support.
Self-exclusion is a stronger measure for people who want to stop gambling. If you request self-exclusion, follow the instructions provided and do not try to open another account or use another person’s account. Protect your login details and do not allow anyone else to gamble through your account. Contact the relevant service if you need help understanding the available options.
Protect your account and personal information
Use a private device where possible, keep your password confidential and sign out after using your account. Do not share payment methods or account access with another person. These steps can help you maintain control over your gambling and reduce the risk of unauthorised activity. If another person in your household may be affected by gambling, consider using device restrictions, banking controls or other practical safeguards.
Getting help and taking a break
If gambling is causing financial, emotional or relationship problems, stop playing and seek support. Speak openly with a trusted family member, friend, doctor, counsellor or qualified gambling support professional. Support is available for people who gamble and for people affected by someone else’s gambling. You can ask for help even if you are unsure whether your gambling is a problem.
- Stop gambling and do not try to recover losses through further play.
- Secure access to your account, payment methods and available gambling funds.
- Use an available break, limit or self-exclusion option.
- Tell someone you trust what is happening and ask them to support your plan.
- Contact an appropriate Australian gambling support service, financial counsellor or health professional.
- If you feel at immediate risk or are experiencing a crisis, contact emergency services or a crisis support service in your area.
Financial stress can make gambling feel like a possible solution, but gambling is not a reliable way to pay bills or improve your financial position. A financial counsellor can help you review debts, budgeting and practical next steps without judgement. Keep records of your gambling transactions and be honest about losses so that you can receive suitable advice.
Support for friends and family
You may be affected by another person’s gambling even if you do not gamble yourself. Changes in household finances, secrecy, conflict or broken commitments can be stressful. Set appropriate boundaries, protect shared finances where possible and seek independent advice. Avoid covering losses or borrowing money on behalf of someone who is gambling, as this may allow harmful behaviour to continue.
Ozluxe96 Casino encourages players to make informed choices and to use responsible gambling controls whenever they are needed. We may take steps to protect players and may request information where required to support account safety, legal compliance or responsible gambling procedures. This information does not replace professional advice. If gambling is affecting your wellbeing, relationships or finances, please seek independent help.